Recognition & Rewards

THE CHALLENGE:
To improve employee satisfaction through introducing a company wide global reward and recognition scheme.

THE SOLUTION: 
Facilitate all BTGS staff to recognise the contribution of colleagues across the globe (25,000 people in 39 countries).

Facilitate BTGS management to reward the achievements of their very best people.

Promote, reinforce and demonstrate the BT Values.

Provide a system to measure accurate return on investment for recognition spend.

THE THA EFFECT:
Motivation Awards 2007 winner for:
Best Employee Recognition Programme
Best All-Employee Programme

23,400 pieces of recognition through the site.

85% of staff actively living BT's values.

Latest YTD Quality Measurement Survey Results gave 87% positive response vs. target of 60%.

7014 "e thankyous" sent in FY 2006/2007 - 150% of target.

Staff satisfaction survey showed significant improvement from 2004 to 2006.